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Getting started

Importing a list

…else, you bring it here rather than start again. An import adds people and keeps every choice they made: whoever unsubscribed, bounced, or complained in the old tool stays…

Money

Sales

…their address, and what they bought. Source : Stripe, API, Imported, or Entered by hand. Credit : Broadcast click, Sequence click, Form signup, or Direct, with the campaign if…

Audience

Subscribers and the timeline

…nothing by itself. To bring in many people at once, use Import CSV (see Importing a list ). Tag many people at once Tick the people you want, or click Select this page . To go…

Reference

Limits and quotas

…a limit stops, and what it never stops A limit stops a new import, a new send, a new AI call, or adding a domain, a member, or a theme, with a message that says which limit was…

Mail

The kill switch

…moving from BigMailer is put on it before anything is imported, so nothing goes out until a person has checked the result. Platform-wide hold holds mail for every account at…

Reference

MCP tools

…by address. Never returns anyone who left. subscriber_import_csv : start a CSV import. Imports never enroll or mail anyone. subscriber_add_tags , subscriber_remove_tag : tag…

Analytics

Broadcast stats

…was never measured. It is not a zero. Broadcasts you imported from another service are marked Imported . Money could not be measured for them, so their score leaves money…

Audience

Suppressions and bounces

…subscriber, and the address stays suppressed so a later import cannot add them back. A soft bounce, such as a full mailbox, does neither: no suppression and no status change.…

Getting started

Welcome to Kōlea

…want a site now, with its title, tagline, bio, and links Import or create a form Bring your list, or make a signup form. See Importing a list Your welcome sequence A few short…

Reference

Webhook payloads

…delivery you already handled; a retry carries the same id. Imports and backfills send no events, and neither does a sale that arrived by import. After 15 failed deliveries in a…

Analytics

Sequence stats

…Series you brought over from another service are marked Imported . Money could not be measured for that mail, so their score leaves it out. What the numbers do not mean…

Audience

List health

…arrivals: signups and pending people who became active. Imports never count as growth. Left counts people who unsubscribed, left everything, bounced, or complained. Leaving…

Audience

Segments

…and get tagged. Custom fields appear here once a CSV import has created them. To delete a segment, open it and click Delete . Broadcasts that used it keep their recipients.…

Money

Customers

…up. Buyers whose sales came from Stripe, the API, or an import all appear here. A buyer whose details were erased leaves this list. Their sales stay in your totals. Related…

Money

Purchase mail

…Things to know Sales recorded through the API or imported from a CSV never send purchase mail by themselves. A sale is thanked once. Send it again is a deliberate…

Money

Refunds

…somewhere else, such as another shop through the API or an import: Refund the buyer in that shop. Open the sale under Money > Sales . Click Mark refunded , then Mark refunded…

Sequences

How people join a sequence

…holding one of the sequence's exit tags is refused. Imports never add anyone to a sequence. If an address is refused, the page says why. Related Sequences Exits Tags and…

Settings and account

Billing and standing

…limit stops only the thing that would grow past it: a new import, a new send, a new AI call. Nothing is deleted, and transactional mail, unsubscribes, tracking, your preference…

Site

Posts and topics

…to know There is no publish-all button, on purpose. An imported archive goes up one post at a time. Take off the site keeps the slug, so publishing again brings back the same…